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I ordered a couple pairs of shoes and eagerly waited for their arrival and they just never came. I emailed sky Titan and let them know . they got back within a day and were working on it immediately. Three weeks later I have shoes delivered to the correct address. It looks as though it wasn’t even their fault but that of the third-party shipper. good product neat design happy me.. grear save from customer service!
Chris! You have no idea how much this means to us. We know how frustrating it is when a package disappears into the void (somewhere between the third-party shipper and the Bermuda Triangle..thats still a thing right?), and we’re so glad we could make things right.
Thank you for giving us the chance to fix it AND for taking the time to come back and update your review. That kind of kindness towards small businesses is rare, and we don’t take it lightly.
We’ve got your back anytime. And if those shoes start glowing in the dark or give you the ability to teleport… we totally planned that.
Stay awesome,
-Atlas and the team
i love the colors and the style is definitely something i would wear all the time
Hey Kenneth, we really appreciate this. Hearing that the style is something you'd wear all the time? That’s like music to our indie-sneaker-loving ears (and not just because our designs are literally inspired by songs).
If anyone ever stops you on the street to ask where you got them, tell them you found them somewhere between good taste and supporting independent artists. (Or just say “Sky Titan,” but that other thing is more poetic.)
Thanks again for the support, you’re officially on the Titan radar now.
– Atlas + Team Titan
So, there I was, sitting on the front porch cheering on the squirrels as they cross the street, as you do. When I get an email asking me to review my recent purchase of the mismatch octopus high tops I hadn't recieved yet. Fricking AI, am I right? So I sent a bitchy little email back about how I hadn't even recieved them yet and expected that to be that. How wrong I was.
I get an email back from another obvious bot. Who actually is even named "Atlas Cage" if you're not a private detective or super hero. Apparently, this guy. After a few emails he managed to get my shoes to me in record time, be super forgiving about my bitchy email, and name a squirrel or two.
Shoes fit true to size for Cons, still not convinced Atlas Cage isn't just some dark web do-gooder.
Black Francis, the Rodent Formerly Known As Prints, and Furrel Williams thank you.
Perry, I'm framing this review. Like actually. Somewhere next to our emergency kit kat stash and a signed photo of Furrell Williams (jk but that would be awesome right?).
Honestly, it’s people like you who remind us that we’re not just shipping sneakers, we’re working hard at building the weirdest, coolest little universe on this side of the internet.
And yes, I (Atlas) is/am a real person. And probably human, though I sometimes feel like Im form another planet. Thanks for trusting us, roasting us, and letting us make it right. If you ever need anything, squirrel-related or otherwise, we got you.
