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This is an update to a previous review of 1 star for the same product. I received the survey before the shoes arrived. The shipping had been frozen in china for 3 weeks and it appeared I would not get my shoes at all. I was confused why I would get a survey for a product that, according to the tracking website, never left the warehouse. The shoes arrived 2 days later, but the tracking website still said they were at the warehouse. Customer service was all over my review attempted to reassure me that the shoes would be delivered. The shoes looked exactly as they did online so that was nice. They are a bit stiff and need some breaking in. There is a strong glue odor and I worry that as they break in they may get more comfy but also fall apart. That much glue worries me the stitching may be reinforced with glue which wont last. Since they look so good, I would normally give closert to 4 stars but the scary tracking experince and strange way i was asked to give a review before getting anything along with the build quality being questionable has me giving it a 3. if they were $20 i would also give a higher review. for over $110 i expect the sheos not to have a strong glue odor.
My order was marked as delivered, but I never actually received my package, but I as able to get in contact with staff, who were quickly able to help rectify what happened and fix the issue. Very pleased with their help!
I've been looking for a new pair of slip-ons so I was excited to see them added to the Sky Titan line-up. As promised, the first time wearing them out I already got two compliments on them! They run a bit big so had to size down a half size (I wear a women's 8 in walking shoes, sometimes 8.5, and the 7.5 fit comfortably); customer service was great about this too!


